MENU
Updated 3/22/2021

Hello clients and friends of Fish Eye Fun!

 

We are extremely encouraged by the accelerating rollout of vaccines and are very excited to see the light at the end of this very long and dark tunnel!

 

However, the pandemic is not over.

 

Though infection rates have fallen drastically since their peak over the winter, new infection and hospitalization rates remain high. In order to maintain the progress we are making in ending the pandemic, the CDC, MO DHSS, and local public health officials are still strongly encouraging everyone to continue wearing masks when in public and avoid large crowds, especially indoors.

 

Our number one priority continues to be the health and safety of our employees and their families.

 

In order to provide a safe working environment for our employees:

  1. We are not booking any new indoor events through at least June 30th.
  2. We are strongly encouraging all clients with events currently booked through June 30th to consider rescheduling to Fall of 2021 or later. We are not charging any fees or penalties to reschedule.
  3. We are strongly encouraging all clients with events currently booked through June 30th to consider moving their event outdoors. Fish Eye Fun works very well outdoors and we are allowing clients to hold a backup “rain delay” date.
  4. We continue to have some service restrictions such as prohibiting any wearable props (hats, glasses, boas, etc.) and have a larger footprint in order to maintain social distancing between event guests and our staff.
  5. For clients that plan to keep their current date and expect to be indoors, we will work with each client on a case-by-case basis to determine if safe working conditions can be provided for our staff.

More details can be found below.

 

COVID-19 is still a moving target so it is impossible to predict exactly when we will be able book new events normally and lift COVID safety requirements.

 

We appreciate your understanding and flexibility as we continue to find our way through this.

 

Thank you,

 

Ben Brammeier
Owner/Creator
Fish Eye Fun

Fish Eye Fun – COVID-19 Policies

As of March 22, 2021.

Following guidelines and/or mandates from the Centers for Disease Control, Missouri Department of Heath and Senior Services, Illinois Department of Public Health, Jefferson County, St. Charles County, St. Louis County and St. Louis City Health Departments, and the St. Louis Metropolitan Pandemic Task Force, Fish Eye Fun currently requires that all events enforce proper safety protocols to prevent the spread of COIVD-19.

 

These protocols include but are not limited to:

  1. For indoor events, client and venue will require all guests, staff and vendors to wear cloth face masks at all times during the event except when eating and drinking while seated at a table or briefly having their photo taken.

    We understand enforcement and compliance with mask guidelines can be difficult so we will look at each event on a case-by-case basis to determine if we can confidently provide a safe working environment for our employees. For example, if there are concerns about mask compliance, we may be able to setup outside on a patio or in a pre-function area separate from the main event space.
  2. For indoor and outdoor events, client and venue will require all guests and vendors to observe social distancing at all times.
  3. Client will reduce guest count as needed to ensure social distancing can be observed.

Safety protocols also require restrictions to our service that include but are not limited to:

  1. For most indoor events and wedding receptions, in order to allow guests to remove masks for photos, we must limit the groups of people in each photo to household groups only with a maximum of six people total.
  2. For outdoor events, we must limit the groups of people in each photo to maximum of six people. Larger groups such as bridal parties may be allowed if coordinated prior to the start of the event.
  3. No wearable props like hats, glasses, and boas will be provided or allowed. Stock and custom prop signs will still be provided for guests to hold.
  4. We will we require a larger physical foot print than normal. We may use tables and stanchions to control access to the space around our camera and create a barrier between guests and employees to ensure social distancing can be maintained. We will also place the prop table and printer table farther away than normal to maintain social distancing with the photographer.
  5. Because guests must stand farther away from the camera to maintain social distancing with our team, we will be using a different wide angle lens. Switching to FEF Studio is also an option

In an effort to compensate for these service restrictions, we will include:

  1. Extra prints for guests.
  2. Extra prints for clients.
  3. Extra custom prop signs.

More detailed information (the fine print) on these safety protocol requirements and adjustments to our services can be found on our COVID-19 Event Policies page. We will make adjustments to these policies as guidelines and mandates from the authorities mentioned above change.

  • Adapt
    We are happy to work with you to create a fun, definitely memorable, and relatively safe event for you and your guests while following the safety protocols outlined above and on our COVID-19 Event Policies.
  • Think Outside The Box
    If you’re planning an alternative to your wedding or event, please talk to us about how Fish Eye Fun might be involved in another way.
  • Move Outdoors or Reschedule
    We are strongly encouraging all clients with events currently booked through June 30, 2021 to consider moving their event outdoors or reschedule to late summer 2021 or later. We are not charging any fees to reschedule.
  • Cancel
    Clients that choose to cancel their event or simply choose to cancel our services will receive a $300 Credit to be used for future services. If you have paid-in-full or made payments beyond the Booking Fee, we will, upon request, refund monies paid less the $300 Booking Fee.

Booking Fee Refunds

 

Booking Fees are non-refundable.

  1. Per our contract, the Booking Fee is not a deposit. It is payment for services rendered at the time of booking and is non-refundable.
  2. Our number one priority is the safety and health of our employees and their families. Weddings or events that do not enforce the safety protocols outlined above violate the Dangerous & Objectionable Conditions clause of our contract, allowing us to terminate the agreement with no obligation to refund any monies paid.

We know this may be disappointing. Though we have no legal obligation to offer a credit to clients that cancel, we still want to offer some photography service options for the Booking Fees we have collected for no additional charge. That is why we are offering a credit for future services.

 

Thank You

 

We appreciate your compassion, understanding and continued support for us, and all your wedding and event industry vendors, during this difficult time.

 

Sincerely,

 

Ben Brammeier

Owner/Creator

Fish Eye Fun

Fish Eye Fun

3409 Roger Place

St. Louis, MO 63116

Office Hours
By Appointment Only

© 2010-2021 BTB Imaging LLC

"Fish Eye Fun" is a registered trademark of BTB Imaging, LLC

Privacy Policy

Office Hours
Tuesday - Friday
9:00 AM - 5:30 PM